Stephen A Miller

steve@stephenamiller.com

Summary of Qualifications	§ Extensive experience designing, deploying and managing complex technologies at enterprise scale. § Proven ability to build teams and organizations from the ground up, both in Start-up and Fortune 100 environments. Strong track record of recruiting, organizing and managing highly performant technical teams · Experience developing and implementing an enterprise Cloud Strategy, balancing innovation, security, and cost considerations and leveraging best of breed Hybrid and Multi-cloud elements.
Biogen Cambridge, MA Novartis Institutes for BioMedical Research (NIBR) Cambridge, MA IBM / Unica Waltham, MA Conviva San Mateo, CA	Infrastructure Architect - Independent Consultant (2020 – Present) · Responsible for implementing significant infrastructure modernization projects. My role included requirements gathering, technology and vendor selection, technical design, project management, qualification, and project communications. · Designed and implemented a Hybrid-Cloud based HPC infrastructure using Penguin, Intel, NVIDIA, Mellanox, Weka, Isilon, Starfish, Bright, Slurm, Equinix and AWS technologies. · Designed and implemented an Oracle infrastructure to replace an aging Exadata environment. We targeted a fully commodity-based solution and ended up deploying with HPE Greenlake managed services. This project involved both technical design elements along with ITIL Service Management implementation between Biogen and Greenlake. Director; Global Platform Architecture (2013 – 2020) § Responsible for the performance, reliability and effectiveness of a global life science research infrastructure supporting 7000 researchers. § Recruited and managed a multi-discipline architecture team, tasked with modernizing a global research infrastructure. · Notable Technical Achievements · Developed an enterprise Storage Strategy to address growth of unstructured research data. · Designed and implemented a metadata-based Data Management Platform that enables researchers to tag, find and access data globally · Designed and implemented a Global Cloud-Edge Datacenter Strategy, enabling secure, high performance hybrid cloud architectures. · Designed and implemented secure VPC connectivity with AWS in three regions, allowing 10Gbs access to public and private AWS resources. · Designed and implemented a Global WAN. Improved performance 300% and reduced costs by 50% annually. · Designed and implemented Nutanix Hyperconverged VM platform, saving $5M SAN replacement costs. · Designed and implemented Cohesity to replace Data Domain. Saved $3.5M · Designed and implemented a secure Docker/Kubernetes Container Platform. Moved 700 middleware servers from VM to container · Implemented AWS Glacier for data archive, saving $150k/PB/yr. Senior Director; Service Delivery (2010 – 2013) § I was hired to re-engineer, modernize, and consolidate a SaaS infrastructure that had grown through multiple corporate acquisitions. § Deployed VMWare based virtualization, NetApp based SAN, Automation, secure network architecture, monitoring, and instituted ITIL based Change, Incident and Problem management processes. § Successfully mentored the organization through a two-year integration into IBM after an acquisition in Aug 2010. Senior Director of Service Operations; (2007 – 2009) § Conviva was an early-stage startup deploying proprietary technologies to stream live video content to a worldwide audience. § Created a Service infrastructure from ground up; Built a SaaS platform across multiple worldwide datacenters. § Deployed a server infrastructure using Equinix datacenters in US and Europe.
Microsoft / MSN Redmond, WA Mountain View, CA	Director; MSN Enterprise Tools and Process; (2003 – 2007) § Responsible for the development of systems to monitor, measure and manage MSN services worldwide. 64 FTE, $12MM budget § Managed a diverse application portfolio, including Monitoring; IT Process Workflow Tools, Configuration Management; and Data Warehousing systems. Director Service Operations Microsoft / WebTV 1996 – 2003 § WebTV was a start-up which created one of the first web based online services. Microsoft acquired WebTV in 1998. § Built the WebTV Operations organization as the service grew to 2M users.
BBN Technologies Cambridge, MA	Manager, Network Operations; (1990 – 1996) § Bolt, Beranek and Newman (BBN) was the technology company responsible for developing and deploying the original Internet § I joined BBN to build a Network Operations team for the NEARnet network. Recruited, trained and managed all NOC and Network Engineering staff.